FAQ for the App
1. What is the purpose of the app?
The app measures and evaluates the quality of meetings between caseworkers and citizens in real time to ensure that the meeting has a positive impact.
2. Who can use the app?
The app is designed for municipalities, caseworkers, and organizations that want to assess whether their efforts create value for citizens.
3. How does the app work?
The app asks three specific questions to the user, which are answered in real time to evaluate the meeting. The results are analyzed and presented in a user-friendly overview.
4. Are there any costs associated with the app?
Yes, a license is required to use the app. You can find more details on our website.
5. Is my data secure?
Yes, the app complies with all applicable data protection laws, and your information will be handled confidentially.
6. Can I get support if I have issues with the app?
Yes, you can contact our support team via email at support@relation.dk for assistance.
7. How can I provide feedback on the app?
We appreciate your feedback! You can send your comments and suggestions to info@relation.dk.
8. How do I delete my profile?
If you wish to delete your profile, you can do so directly in the app. Follow these steps:
- Open the app and log into your profile.
- Go to My Profile.
- Select Delete Profile.
Contact Support
If you experience any issues, you can reach our support team at support@relation.dk